Privacy Policy
We understand and respect the importance of your privacy. When you
browse the site, we do not collect personal information about you. The
only way we will get any kind of personal information is if you give it
to us when we specifically ask for it. We ask you for personal
information in a variety of circumstances:
- when you make a reservation or purchase something from our
website or through our customer service team - by email, letter, fax, or
on the phone
- when you register with us, subscribe to our newsletter, enter
competitions or register for promotions
- when you take part in surveys or provide us with feedback
In order to help us maintain and improve our service to you we also
use 'cookies' to collect information about your use of the website.
Cookies are a feature of web browser software that allows web servers to
temporarily store information within your browser, which in turn allows
us to recognise the computer used to access our site. Most browsers
automatically accept cookies but you can delete existing cookies from
your browser. You can also edit your browser options to choose not to
receive cookies in future. We may use cookies to keep track of the
transaction from one page to the next.
We use third-party application service providers to perform some
tracking functions. These companies may use cookie-based information
(not including your name, address email address or telephone number)
about your visits to this and other web sites in order to measure
advertising effectiveness. We may also collect information about your
visit to our website, based on your browsing (click stream) activities.
This information may include the pages you browse and products and
services viewed or booked for example. This helps us to better manage
and develop our offers and to provide you with better products and
services tailored to your individual interests and needs. We may use
this information to measure the entry and exit points of visitors to the
Site and respective numbers of visitors to various pages and sections
of the Site and details of searches performed. We may also use this
information to measure the usage of advertising banners, other
click-throughs from the site. We may disclose information of this nature
in aggregate form to third parties, personal information on individual
visitors will not be passed on to any third party.
Users who have subscribed to our e-mail service or visitors
purchasing products on the site who have not opted out, will receive
promotional mailings and e-mails from Thomas Cook companies, if you've
given us permission to do this. Your personal details will not be passed
to any other third parties except where necessary to process your
booking or enquiry. Your details may be passed to countries outside of
the UK and the European Economic Area in order to process and arrange
for the products and services you request. When you submit your booking
or request to us you agree that we may use and transfer your personal
information in this manner.
We will provide a summary of any personal information held upon
request. This information will only be sent to the e-mail address on
file for the subscriber name associated with it. To obtain an
information summary please e-mail admin@neilsonadventures.co.uk.
Neilson Active Holidays, its contractors, agents, owners, and
employees are not responsible for the content or the privacy policies of
other web sites to which this site may link.